FAQ & TIPS

 

How do I get FREE SHIPPING?

What credit cards do you accept?

I'm not with a fundraising organization. Can I still purchase your products?

I registered on the online fundraising website, but did not receive an email.

Where do I find the Student ID?

How can my organization run a fundraiser?

How do I share this with friends and family?

Can we order the same products from the brochure online?

How can I see how many people have purchased products online for my student?

I put the wrong information for my student when I registered him/her and I need to change it. How do I update this information?

I don’t see where I can pick the magazines I want and where I want them sent?

How long does it take to receive my subscription?

 

 

 

 

 

How do I get FREE SHIPPING?

If you spend over $85 on your order, you will receive FREE SHIPPING.

 

What credit cards do you accept?

We accept all major credit cards.

I'm not with a fundraising organization. Can I still purchase your products?

We only sell our products through fundraising organizations. However, we can direct you to the local distributor in your area, and they will let you know if there is a fundraiser near you.

 

I registered on the online fundraising website, but did not receive an email.

Any number of things could have happened. Such as, you may have registered with an incorrect email address. You can login to your account and check your registration information and your email address by going to: FundShoppe.com. Click on "Login to your Seller Account", then enter the Student ID you were provided with and the password that you created. Then click on "Change Your Registration Information". Check that your email address is correct. If it is not correct, change it or replace it with a different email address for another email account you own. Then click "Submit". A new email will be sent to the email address you just updated in the form.

Note that near the bottom of the "Participant Portal" there is a Direct Code.  You can use this link to email friends and family a direct link to your fundraising site.  You can also copy this link into your favorite social media site to advertise the fundraiser.

If you still didn't receive an email, then it's possible the email from the server was placed in your SPAM folder. Check your SPAM folder and see if it's there. If it is, make sure that any future emails from "no-reply@FundShoppe.com" are marked as OK. It's much more likely you will then receive your email.

 

Where do I find my Student ID?

Your Student ID is the 7-digit number printed on the TOP LEFT corner of your order form.

 

How can my organization run a fundraiser?

Please visit the Contact Us page and fill out your information. Someone will contact you within 24 hours.

 

Once I register my student, how do I get my friends and family to shop of FundShoppe.com?

When you register for an account on FundShoppe.com with your Student ID and School Code, you will be sent an email with a link that you can share with your friends and family. This link can also be shared on Facebook and Twitter. Once you register, you can also give out your student code to anyone that wants to shop online.

Can we order the same products from the brochure online?

Depending on the fundraiser your organization is running, the items may be slightly different from the brochure than what you see online. The main difference is the food items in the brochure are frozen and will be delivered to the school. All the food items online are dry mixes (non-frozen) and are safe to be delivered right to your home.

How can I see how many people have purchased products online for my student?

To see how many orders your student/child has received online, you must click on “Student Login” at the top right hand corner of the website. There you will login with your Student ID and password. After you login, you will see a “Reports” button on the left side. This tab will have all orders placed under your Student ID.

I put the wrong information for my student when I registered him/her and I need to change it. How do I update this information?

You can edit this information under the Student Login portion of the website. If you go to the top right hand corner of the homepage, you will see a link that says "Student Login". Please click on this link, enter your child’s student ID number and password you used during registration and you will be able to edit the information. If you cannot remember your password, please call us at 864-236-7238 and we can reset your password for you, but we do not have access to your password you used to set up the account.

I don’t see where I can pick the magazines I want and where I want them sent?

You would be ordering the voucher online and when you receive it, you can pick what magazines you would like and who you want them to go to.

How long does it take to receive my subscription?

Please allow 8 to 12 weeks for your subscription to begin. Some publishers preprint their magazine address labels up to two months in advance.